Effective Date: August 26, 2025
Welcome to Staffed AI. These Terms and Conditions ("Terms") govern your access to and use of the Staffed AI website, services, and related offerings ("Services"). By accessing or using any part of our platform, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Overview of Services
Staffed AI provides virtual AI-powered assistants ("AI Staff") that help users automate routine communication and operational tasks. Our services may include voice-based interactions, appointment handling, customer intake, and support-related automation. Staffed AI is designed to improve responsiveness, reduce manual workload, and enhance customer experience for a wide range of users.
2. Eligibility
- Be at least 18 years old.
- Provide accurate and complete account information.
- Use the Services in compliance with these Terms and all applicable laws.
3. Account Registration
You may need to create an account to access certain features. You are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activity occurring under your account.
- Ensuring your use is lawful and consistent with these Terms.
We reserve the right to suspend or terminate accounts for violations or suspicious behavior.
4. Subscriptions and Billing
Some services require a paid subscription. By subscribing, you agree to:
- Pay the fees specified during signup, including taxes where applicable.
- Be charged automatically at the beginning of each billing cycle (e.g., monthly).
- Allow automatic renewals unless you cancel before the next cycle begins.
We use secure third-party payment processors. Staffed AI is not responsible for delays, fees, or errors on their part.
5. Acceptable Use
You agree not to misuse the Services, including by:
- Engaging in unlawful, harmful, or fraudulent behavior.
- Attempting to reverse engineer, copy, or resell our software or services.
- Using AI Staff for harassment, spam, or deceptive practices.
- Interfering with or overloading our infrastructure.
We reserve the right to terminate accounts involved in abuse or violations without notice.
6. AI Output Disclaimer
- AI responses are based on preprogrammed inputs and may not always be accurate or appropriate.
- The AI Staff do not offer legal, medical, or financial advice.
- You are responsible for reviewing AI-generated content before acting on it.
- AI performance may vary depending on configuration, input, and platform updates.
7. Call Recording and Monitoring
By using our voice-based Services (e.g., AI Receptionist), you acknowledge and consent to:
- Call recording for quality, training, and performance improvement.
- Storage and transcription of call content to facilitate automation and user review.
You are responsible for informing your customers or callers of any applicable recording disclosures in your jurisdiction.
8. Privacy and Data Use
Our Privacy Policy explains how we collect, use, and protect your data. By using our Services, you agree to the terms of the Privacy Policy.
You retain ownership of your data. By using our platform, you grant us a limited license to process, store, and analyze your data solely to provide and improve the Services.
9. Intellectual Property
All software, branding, logos, and content provided by Staffed AI are the property of Staffed AI or its licensors. You may not reproduce, copy, modify, or distribute any part of the platform without prior written permission.
10. Termination
We reserve the right to suspend or terminate your access at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to the platform.
You may cancel your subscription at any time through your account settings. No refunds are issued for unused portions of active billing periods unless required by law.
11. Disclaimers
Staffed AI is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free service and disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
We are not liable for damages resulting from:
- Errors or omissions in AI-generated content.
- Service interruptions or delays.
- Loss of data or access.
12. Limitation of Liability
To the fullest extent permitted by law, Staffed AI will not be liable for any indirect, incidental, consequential, or special damages, including loss of revenue or business. Our total liability is limited to the amount you paid us in the three months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless Staffed AI and its affiliates, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from:
- Your use of the Services,
- Violation of these Terms,
- Infringement of third-party rights.
14. Modifications to Terms
We may update these Terms from time to time. Changes become effective upon posting. Continued use after updates indicates your acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Texas.
16. Contact Us
Staffed AI, Inc.
22823 Malabar Peak, San Antonio, TX 78261
📧 Email: [email protected]
Last updated: January 7, 2026
